Information Technology Manager*


The IT Managers shall supervise systems administrators and other IT support staff, and shall also consult on the hiring of all IT personnel, reporting, process improvement procedures, and transition to new systems as the Government implements them. The IT Manager shall also work closely with the Operations Manager to communicate any IT support needs, persistent issues, or change requests to the Government that are needed to optimize performance. This IT Manager shall oversee and manage local IT systems administration, activities associated with electronic receipt of petition data, on-demand and ad-hoc reporting capabilities, and daily backups of all data maintained at the centers. The IT Manager shall also liaise with Government and contract staff regarding local IT inquiries and general software/hardware support. The IT Manager shall also work with the Government to support the ongoing transition to new enterprise visa processing systems. Each IT Manager shall possess / maintain an active TOP SECRET security clearance.

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